Click the Download button to download your files. To open the files and chat history downloaded from Skype: The downloaded messages and files are delivered in a. In the Open: field, type cmd and then click OK. After the command completes, you will see your extracted messages file named messages. We recommend downloading the file viewer to make is easier to read your conversation history.
After downloading the viewer , open it by selecting the index. Browse to the messages. Export and Delete Activity or Diagnostic Data.
To export your activity data: Go to the Microsoft account Privacy page. Select Sign in with Microsoft. Sign in to your Microsoft account, then select the Download your data tab at the top of the page. Select Create new archive to export your data. We will walk you through the process. To delete your activity data: Go to the Microsoft account Privacy page. Navigate to the activity history. Find Skype in the list of activities and select Clear to delete your activity data for Skype.
To export your diagnostic data: Go to the I want to make a request regarding my personal data page. Select Log in , then sign in with your Microsoft account. Fill out the form and enter that you would like to export your diagnostic data in the What do you need from the Privacy Team today? Select Submit. Export Purchase History. To export a list of your purchases: Sign into the Skype account page with your Microsoft Account.
Under Account details , select Purchase history. Browse to the month you want to export. Export Paid Calls History. Additional Resources. Ask the Community Join the conversation with other customers. Ask our virtual agent Get answers to Skype questions. Contact us Our support team is ready to help. Help improve Skype Support Share your ideas with a quick survey.
Skype Status Check if there are any issues currently affecting Skype. Facebook Twitter YouTube Blogs. You are not alone, in fact, this is one of the most common questions I receive from readers and friends about Skype. The most obvious place to look for one of the files that you received through Skype is the Downloads folder, right? Besides, this is the normal behavior for Windows most applications. Open it and then navigate to the folder My Skype Received Files.
Here are all your files your contacts sent through Skype.
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