Check for obstructions between the printer and the router: Remove any metal objects between the printer, the computer, and the access point router. Objects such as refrigerators or metal bookcases can interfere with wireless signals.
Check for other devices that emit radio and wireless signals: Move any devices that emit radio signals, such as microwaves and cordless telephones, farther away from the printer. Use the control panel menu to type an IP address that is valid for use on your local area network. The green link light should be steady, and the orange activity light should blink when the cable is connected.
Check the cable: Examine the Ethernet cable attached to the rear of the printer to make sure that it is not a phone cable Ethernet cables and phone cables look similar but are different sizes. Reconnect the cable: Disconnect, and then reconnect the Ethernet cable to the rear of the printer, and then plug the cable into another valid port on the router.
Use a different cable: Connect a different Ethernet cable. Restart the printer and the computer: Restarting the computer and the printer can clear possible error conditions. Reconnect the cable: Disconnect and reconnect the USB cable from the printer and the computer. Disconnect from a USB hub or docking station: If you are using a USB hub or docking station, try connecting the cable directly to the computer.
HP supports USB cables less than 3 m 9 ft 10 in in length. Disconnect other USB devices: If you have several USB-connected devices, such as another printer, the computer might not have sufficient power supplied to the USB ports to detect all of them. Disconnect any other USB devices that are not in use.
However, select one of the following links to resolve common printing, connection, or scanning issues. Printer offline issue: If you see an offline message as the status for the printer or a Printer not responding message when attempting to print, go to Printer is Offline Mac. Print quality issues: If the quality of a printed document or photo is not as expected, go to HP Support , type your printer model number, and then search for print quality to find the Fixing Poor Print Quality document for steps to resolve the issue.
Scan quality issues: If the computer file or printout has vertical lines, incorrect colors, color bands, or poor resolution after scanning, go to Improving Scan Quality. HP Print and Scan Doctor detected missing printer software or problems that might be resolved by installing the latest software. If you continue experiencing problems after installing the software, use the previous steps in this document to troubleshoot additional problems.
Does your printer display a status of offline or printer offline and the printer does not print? You will be directed to a set of detailed steps People also like. Office Free. Windows Scan Free. Unit Conversion Free. Dropbox for S mode Free. Mobile Document Scanner Free Free. Supports all scanning devices with correct Windows 8.
Additional information Published by HP Inc. Published by HP Inc. Developed by HP Inc. Approximate size 5.
Age rating For all ages. And HP is one of those who put their long-standing reputation on the line. There are several slightly different HP sites out there depending on the part of the world where you live.
But you can go wrong if you visit page since you will be redirected to the one dedicated to your area, or go directly to the scanner software download page. Use the search feature to find what you are looking for. As the shortcut, here's the page where you could find HP scanner software. There are a handful of sites that dedicated themselves to help users find necessary drivers and software for their gadgets.
You could find them quickly using the search engines.
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